Returns and Exchanges

Extended Christmas Returns

Orders made in November & December as Christmas presents will have an extended returns policy until the 15th of January.

What you need to know:

Returns

If your order isn't quite right, we operate with a 30 day returns policy. If 30 days have passed since your order delivery date, unfortunately we won’t be able to offer you a refund or exchange.

Exchanges

You are more than welcome to return your item for a replacement size. We will always replace items if they are defective or damaged on arrival. If you need to exchange an item send your item to the address listed below but all necessary information will be included in your order.

Photographic evidence of damaged items needs to be provided to approve a replacement or refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This is usually done straight away but may take up to 14 days.

If you haven’t received a refund yet, first check your bank account again. Next, contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@art-of-football.com.

We will not refund an item in full when the item is not in its original condition, there are clear signs of use or it is damaged for reasons not due to our error. Nor any item that is returned more than 30 days after delivery.

Unless your t-shirt was defective when you received it, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please send the item(s) you wish to return to:

Art of Football Ltd,

Customer Services

20 Daleside Road

Nottingham

NG2 4DH

United Kingdom