Return & Refund Policy

If your order isn’t quite right, you have 30 days from receipt to return it for a refund. Unfortunately, if more than 30 days have passed, we won’t be able to offer a refund.

Once we receive your return, it will be inspected. If it’s in its original condition and shows no signs of use, we’ll proceed with your refund. If the return does not pass inspection (e.g. worn, damaged, or not in original condition), your request may be rejected. In that case, we’ll contact you to discuss options such as a store credit, partial refund, or returning the item to you.

Customers are responsible for return shipping costs. However, if we've made a mistake with your order, please email us with a description of the issue and any relevant images. We’ll be more than happy to create a free return label for you and arrange a replacement as soon as possible.

How to Return

UK Customers' Returns:

To return an item, please use our Returns Portal below:

https://start.atlast.co/art-of-football-clothing/auth

Follow the steps to generate your return label and track your return easily.

International Customers Returns:

Our Returns Portal is currently only available for UK customers. If you are outside of the UK, please return your item using a postal service of your choice to:

International Returns Address:
Art of Football Ltd
20 Daleside Road
Nottingham
NG2 4DH
United Kingdom

IMPORTANT NOTE: Include a note in the parcel with your name, order number, and reason for return. Without this information, we may not be able to identify your return.

Refunds

Once your return passes inspection, we’ll process your refund and send you a confirmation email. Funds usually appear back in your original payment method within 5–7 working days, though it can often be quicker.
If you haven’t received your refund after this time, please check with your bank as they may still be processing it. If you’re still without your refund, please drop us an email and we’ll be happy to help.

We Don't Offer Exchanges

Need a Different Size or Item?
If you need a different size or item, we’re unable to offer direct exchanges. Instead, please return your original order within 30 days for a refund and place a new order through our website.

Contact Us

If you have any questions or need assistance, please do not hesitate to reach out to us at customerservice@art-of-football.com